Makura World
SUPPORT

Frequently
Asked Questions.

Find answers to common questions about our process.

How long does shipping take?

Since every item is made on-demand, printing and finishing typically takes 2-3 business days. Shipping usually takes an additional 3-5 business days depending on your location.

Do you ship internationally?

Currently, we deliver across India. We are working on expanding our reach to other countries soon.

What materials do you use?

We primarily use high-quality, eco-friendly PLA (Polylactic Acid) which is biodegradable and durable. For some functional parts, we may use PETG or TPU. Product descriptions will always list specific materials.

Can I sell my own designs?

Yes! We would love to have you. Visit our 'Join as Creator' page to apply. Once approved, you can upload designs and earn royalties on every sale.

What is your return policy?

Because items are made-to-order, we can only accept returns for defective or damaged items. If your order arrives broken, please contact us within 48 hours for a replacement.

How do I track my order?

Once your order ships, you will receive an email with a tracking number. You can also view your order status in the 'My Account' section.